Frequently Asked Questions

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When will I receive my tax bill? When are taxes due for the current year?
What if I did not receive a tax statement?
Do you send my tax statement to my mortgage company?
Where can I pay my property taxes?
Do you take partial payments?
I have paid on an incorrect account. How do I obtain a refund?
I am over sixty-five or disabled. How do I apply for an installment plan?
I am over sixty-five or disabled. How do I apply for a tax deferral?
Can the delinquent tax attorneys sell my property for unpaid taxes?
Can I pay my current taxes instead of my delinquent taxes?
What is the procedure for purchasing abandoned property?
Can I make monthly payments on my delinquent taxes?
I paid off my house and my mortgage company will not be paying my taxes this year.  How do I make sure that I receive my tax statement? When are the statements mailed out and when are taxes due?
Why do I have to pay penalty and interest when I never received a bill?
I received a bill for personal property taxes, but I do not own any real estate; I just lease it for my business. Why am I receiving a bill on property I do not own? Should the property owner be paying this?
How did you arrive at the appraised value of my property?
This is not my property. What shall I do with this statement?
The name and address on this statement are incorrect. How can I get it changed?
Can you send me a statement on my taxes for part of the year?
Why am I getting a delinquent tax bill on a parcel I just purchased?
I sold my business after the first day of the calendar year. Why am I getting a bill?

Q.  When will I receive my tax bill? When are taxes due for the current year?   (back to top)
A.  Tax statements are mailed on October 1st or as soon thereafter as possible.  Taxes are due upon receipt and become delinquent on February 1st of the following year.
Q.  What if I did not receive a tax statement?  (back to top)
A.  It is the property owner’s responsibility to pay property taxes.  If a statement is not received by November, call our office for a duplicate statement.  Per Section 31.01(g) of the Texas Property Tax Code, “failure to receive a tax statement does not affect the validity of the tax, penalty, interest, due date, the existence of a tax lien, or any procedure instituted to collect a tax.”
Q.  Do you send my tax statement to my mortgage company?  (back to top)
A.  If the mortgage company requests your tax statement then the original statement will be sent to the mortgage company. A duplicate statement will NOT be mailed to the property owner.
Q.  Where can I pay my property taxes?        (back to top)
A.  You may pay property taxes at the Tax Office located at 1311 Round Rock Ave., or you may mail your payment to the same address in Round Rock, TX 78681.  Please make your check payable to Round Rock I.S.D. Tax Office, and if possible, enclose the copy of your tax statement with your payment. If you wish to pay with a credit card, you may do so at www.officialpayments.com or call (800) 272-9829 and use jurisdiction code 5341. There is a fee for this service. To pay by E-check, go to www.officialpayments.com/echeck. There is also a fee for this service.
Q.  Do you take partial payments?  (back to top)
A.  No, we do NOT accept partial payments.  We do allow payment for one tax unit at a time as long as it is paid in full.  Any current year taxes not paid by January 31st of the following year will become delinquent on February 1st.
Q.  I have paid on an incorrect account, how do I obtain a refund?  (back to top)
A.  If you have paid on an incorrect account number, please provide our office with a filled out refund request form stating the incorrect account number, payment amount and a contact name and phone number.  Also, we will need a front and back copy of your cancelled check and a copy of the backup that accompanied the payment.  You MUST verify that the correct account has been paid before a refund will be issued on the incorrect account.
Q.  I am over sixty-five or disabled. How do I apply for an installment plan?   (back to top)
A. 

Per Section 31.031 (a) of the Texas State Property Tax Code, “If before the delinquency date an individual who is disabled or at least 65 years of age and is qualified for an exemption under Section 11.13(c) pays at least one-fourth of a taxing unit's taxes imposed on property that the person owns and occupies as a residence homestead, accompanied by notice to the taxing unit that the person will pay the remaining taxes in installments, the person may pay the remaining taxes without penalty or interest in three equal installments. The first installment must be paid before April 1, the second installment before June 1, and the third installment before August 1. 

Please note that you will need to make the first payment before January 31st and send us a statement that you wish to pay in installments.

Q.  I am over sixty-five or disabled. How do I apply for a tax deferral?  (back to top)
A.  Fill out a Tax Affidavit Deferral form and submit to Williamson County Appraisal District.  You may contact their office by telephone at (512) 930-3787.
**A tax deferral defers the collection of taxes if you own or occupy your residence; however, interest of 8% a year accrues on the unpaid amount. 
Q.  Can the delinquent tax attorneys sell my property for unpaid taxes?         (back to top)
A.  It is possible that property can be sold for delinquent taxes.  A lawsuit for tax lien foreclosure can be filed and a judgment subsequently granted by the court. The attorneys, with the approval of the Round Rock I.S.D. Tax Office, can then proceed with tax sale procedures.
Q.  Can I pay my current taxes before paying my delinquent taxes?         (back to top)
A.  Yes. Please be sure to indicate on your check that the money is to be applied to your current year taxes.
Q.  What is the procedure for purchasing property with delinquent taxes?         (back to top)
A.  Property can be bought for delinquent taxes only after a lawsuit for tax lien foreclosure has been filed, and later a judgment has been granted by the court to sell the property. You will need to contact the law firm that administers delinquent tax sales on behalf of Round Rock I.S.D. This law firm is Linebarger Goggan Blair & Sampson, L.L.P. Their telephone number is (512) 447-6675.
Q.  Can I make monthly payments on my delinquent taxes?         (back to top)
A.  Yes, but payment arrangements will have to be made through the law firm ofLinebarger Goggan Blair & Sampson, L.L.P. Their telephone number is (512) 447-6675.
Q.  I paid off my house and my mortgage company will not be paying my taxes this year.  How do I make sure that I receive my tax statement? When are the statements mailed out and when are taxes due?         (back to top)
A.  As long as a statement is not requested by a mortgage company, it is automatically mailed to the homeowner. The statements are mailed out by November of each year. If you have not received your statement by mid-December, it is your responsibility to notify us so that we can send out another statement. Taxes are due upon receipt, and should be paid no later than January 31st of the year following the year the tax statements are mailed.
Q.  Why do I have to pay penalty and interest when I never received a bill?        (back to top)
A.  As a property owner, it is your responsibility to make sure that you receive a bill and that it is paid on time. The statements are mailed and the taxes are due at the same time each year. If you have not received a bill by the middle of December, you should call and request that another one be mailed to you. You are also able to call and get an amount due over the phone as early as October or look up your account on the website www.roundrockisd.org. It is not necessary to have a statement to make payment as long as you have your account number and know the correct amount. You can either mail or take your payment to our Tax Office.
Q.  I received a bill for personal property taxes, but I do not own any real estate; I just lease it for my business. Why am I receiving a bill on property I do not own? Should the property owner be paying this?         (back to top)
A.  All businesses are taxed on their personal property, such as furniture, fixtures, machinery, equipment, inventory and vehicles. Most likely, the bill that you received is for your business personal property and not for the real estate itself. The real estate is taxed separately and the tax statement sent to the property owner.
Q.  How did you arrive at the appraised value of my property?         (back to top)
A.  Placing a taxable value on real property and personal property is a function of the Williamson County Appraisal District, not the Tax Office. Please call the Williamson County Appraisal District  (WCAD) at (512) 930-3787, or go to their website at www.wcad.org.
Q.  This is not my property. What shall I do with this statement?         (back to top)
A.  If you know the name of the owner, please return the statement to this office with the name of the owner. If you do not know the name of the owner, return the statement with that notation.
Q.  The name and address on this statement are incorrect. How can I get it changed?         (back to top)
A.  The Williamson County Appraisal District is responsible for determining each property owner's name and address. You can get the form from the Appraisal District by calling (512) 930-3787. 
Q.  Can you send me a statement on my taxes for part of the year?        (back to top)
A.  The Round Rock I.S.D. Tax Office does not prorate taxes; the tax bill must be paid in full.
Q.  Why am I getting a delinquent tax bill on a parcel I just purchased?         (back to top)
A.  The tax laws require this office to mail delinquent tax bills to the current owner of real estate, rather than to the previous owner. Because a  tax lien exists against that parcel, it is in the current owner's best interest to have knowledge of that lien.  If a lawsuit were filed to foreclose the lien, the current owner (not the previous owner) risks losing the property to foreclosure. 
Q.  I sold my business after the first day of the calendar year. Why am I getting a bill?        (back to top)
A.  If you go out of business after the first day of the year, you will still be liable for taxes on the personal property that you owned on January 1. You are not relieved of the taxes because you no longer own the property.



ROUND ROCK ISD TAX OFFICE
1311 ROUND ROCK AVE
ROUND ROCK TX 78681
(512) 464-5120
You may also e-mail the office.




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